Lock&Go
Lock&Go is a physical and digital Reception-as-a-Service infrastructure born in Como to solve the logistical gap in extra-hotel tourism: between the morning check-out and the afternoon check-in, millions of travellers are stuck with their luggage. Lock&Go offers a single stop to drop bags and collect apartment keys, positioned between the train station and high-density short-rent areas.
We developed the full proprietary software stack — booking engine, remote management system, host integration, and analytics dashboard — alongside the multilingual website and SEO strategy.
What we built
- Online booking platform with a B2C flow (pay-per-use luggage storage) and B2B subscription management for short-rent hosts.
- Remote management system for real-time monitoring of certified 4.0 hardware: locker status, automated alerts, and remote access.
- Analytics dashboard to track usage flows, occupancy, and performance per hub.
- Multilingual website (IT/EN) with content marketing targeting international tourist searches around Como.
- SEO strategy that brought the English parking guide to over 60,000 organic impressions in 6 months.
Outcomes
- Active users from over 19 nationalities, confirming the international reach of the service.
- #1 position on Google for direct branded queries, with a CTR above 20%.
- Top-performing EN article ("The Ultimate Guide to Car Parking in Como") ranking among the strongest content in the local tourism niche.
- 24/7 operational availability guaranteed by the remote management system, with no need for continuous on-site staffing.
